RETUR OG REFUSIONER

Fortrydelsesretten er garanteret på alle køb foretaget af privatkunder på Etilika.it inden for 14 dage efter modtagelse af ordren ved at sende en meddelelse og skal returnere varerne inden for de næste 30 dage.

Send en e-mail til [email protected], hvor du erklærer, at du ønsker at returnere de købte produkter, med angivelse af dit navn og det tilhørende ordrenummer.

Varerne skal returneres intakte, ubeskadigede, i nøjagtig samme forhold, som de blev leveret af kureren.

Du kan returnere varerne på enhver måde, og forsendelsesomkostningerne er for din regning.

Vi anbefaler, at du bruger den samme emballage, som den blev leveret i, for at undgå brud.

Ved modtagelse af varerne refunderer vi inden for 14 dage via den betalingsmetode, du foretrækker (bankoverførsel, kreditkort eller løbende konto), i tilfælde af at varerne er intakte, der ikke er nogen.

RETURNING POLICY AND REFUND

Purchases made by consumers on Etilika.it are subject to Italian Legislative Decree 206/2005 and 21/2014, that guarantees the right to return, for whatever reason, the goods purchased sending a communication within 14 days from the reception date of the order and then return the goods within further 30 days. Send an email to [email protected] containing the statement you want to exercise the Right to Cancel the order and return the goods indicating your name and order reference number. Goods are supposed to be shipped in the same conditions you received them without any damage. You can choose the shipping method and the return costs are at your expense. We suggest to use the original packaging you received from us which provides best protection against further damage. Reimbursement will be made within 14 days from the reception of the goods using the same payment method as used by the User for the transaction, unless the User wants expressly be refunded through other payment methods.